"Streamlining Business for Recovery"
Presented by: Nicholas M. Testa, Jr. CFPIM, CSCP, CIRM, Jonah
Master Instructor for APICS Lean Enterprise Workshop Series (bio)

Capture market share in the recovery by serving the customer best with the most efficient operations. The recession has put an intense squeeze on company cash flow. If you've been asked to do more with less, this presentation will focus on delivering maximum value to the customer. That focus will immediately recover cash by reducing inventory and waste while improving overall operations. A structured tool will analyze what the customer perceives as value. This value to the customer will be used to examine the stream that generates it. Value adding (candidates for improvement) and non-value adding (candidates for elimination) steps will be separated. An Action Plan will apply these relatively inexpensive tools to make crucial changes, minimize cash investments, improve processes, and speed the conversion of cash spent to cash collected. Examples of applications and results from the real world will illustrate the discussion.

You'll leave with new thinking and tools to use immediately in your own business and a direct route to increased cash flow and better operations. Identify and act on:

• What the customer values.
• Activities that are draining cash but not delivering value to your customers.
• Problems that keep inventory from flowing smoothly from one process to the next and eliminate unneeded inventory.
• Processes that need improvement and create an improvement action plan.